SHIPPING & RETURNS
OUR POLICY
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our Site and how you can contact us about our privacy practice.

ONLINE PRIVACY POLICY ONLY
The majority of information that we collect is obtained through our Site, and this Privacy Policy applies only to that online collection of personal information. It does not necessarily apply to our offline collection of your personal information, which is addressed later in this document.

TERMS OF SERVICE
This Privacy Policy should be read in conjunction with our Terms Of Service that establishes the use, disclaimers, and limitations of liability governing the use of our website.

YOUR CONSENT
By using our site, you consent to this website privacy policy.

WHAT PERSONAL INFORMATION DO WE COLLECT?
The types of personal information we collect may vary depending on your use of the features of the Site.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, payment information (such as account or credit card information) or other details to help you with your experience. We may also ask you to provide other information about your product preferences and interests.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address.

WHEN DO WE COLLECT INFORMATION?
We collect information from you when you register on our Site, place an order, subscribe to our mailing list, respond to a survey, fill out a form.

Our collection of information is made with your specific knowledge and consent. You may visit and browse the Site without providing personally identifiable information. However, this may limit your ability to receive certain features, products, prices from us.

AUTOMATIC COLLECTION
Our servers automatically recognize visitors’ domain names and IP addresses (the number assigned to computers on the Internet). No personal information about you is revealed in this process. The Site may also gather anonymous aggregate “traffic data” that does not personally identify you, but that may be helpful for marketing purposes or for improving the services we offer.

CONTESTS, SURVEYS AND PROMOTIONS
From time to time we may offer you the opportunity to participate in a contest, giveaway, or other promotion or ask you to contribute a review, rating, or other response. Any information submitted in connection with such activities will be treated in accordance with this Privacy Policy, except as specifically set forth in the rules for those contests, giveaways or promotions.

HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other Site features in the following ways:

to analyze Site usage and make improvements in order to better serve you; to fulfill your requests and orders for certain products and services; to verify your identity and communicate with you about your requests and orders; to send periodic emails regarding your order or other product, services or updates; to administer a contest, promotion, survey or other Site feature; for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity; to third-party contractors that provide services to Us and are bound by these same privacy restrictions; to enforce our Terms of Service; and as otherwise set forth in this Privacy and Security Policy.

ANONYMOUS INFORMATION
We use anonymous information for internal business and marketing purposes and to help analyze our Site traffic. In addition, we may use anonymous IP addresses to help diagnose problems with our server or to administer our Site. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis. Your personal information will not be detailed in this aggregate data.

HOW DO WE PROTECT YOUR INFORMATION?
To protect your personal information, we implement a variety of security measures when a user places an order, enters, submits, or accesses their information. We follow industry best practices to maintain the safety of your personal information to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Our website is scanned on a regular basis for security holes, malware, and known vulnerabilities in order to make your visit to our site as safe as possible.
OUR STORE
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your purchase data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

When you place an order through our store, we require that you provide your name, email, shipping/billing address, phone number, and payment information in order to process, track and/or communicate with you about your order. We may also maintain a record of your product purchases. Providing your personally identifiable information to us through our store is completely up to you. If you elect not to provide the information we request, then you may be unable to use some of our services.

SECURE PAYMENT METHOD
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, they follow all PCI-DSS requirements and implement additional generally accepted industry standards.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. No transactions are stored or processed on our servers.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

HOW DO WE GET YOUR CONSENT?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO YOU WITHDRAW YOUR CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via the methods provided at the end of this privacy policy.

Because we have to communicate with you about orders that you choose to place, you cannot opt-out of receiving emails related to your orders.

DO WE USE ‘COOKIES’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

Along with third-party vendors, such as Google, we use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

We use cookies to:
understand and save your preferences for future visits; allow Shopify to store information about your session; help remember and process the items in your shopping cart; determine if the current visitor has password access; allow Google to track who visits the Site and from where; and compile aggregate data about site traffic and site interaction in order to offer better Site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, Safari, Firefox and/or Chrome) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies some site features as listed above will no longer work. These features are intended to make your site experience more efficient and enjoyable.

However, you can still place orders at any time, by contacting us via the phone number provided at the end of this privacy policy.
PIXEL TAGS OR WEB BEACONS
We also use web beacons or pixel tags, which are transparent graphic images placed on a web page or in an email and indicate that a page or email has been viewed or tell your browser to get content from another server.

THIRD PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which these providers will handle your personal information.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

CONTACTING US
We are always available to discuss your questions or concerns regarding all business matters, including product related questions, placing orders, or this Privacy Policy and our privacy practices. If you’d like to ask us a question, please do so via any of the following methods: our Contact Us form, by phone, or using the mailing information provided below.

KARIENA MAY
Attn: Customer Relations
3333 E streetname Rd, Suite 200
New York, NY 85018 USA

Phone: 800-291-7003

Last Revised: October 1, 2015